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  • I would not recommend Uptown Retreat. First, the receptionist quoted me $20 less than it actually cost, so thinking I was getting a great price at a convenient place, I made an appointment. Then, a little confused at the price increase, I asked what services would have been at the price she quoted me and she couldn't give me a direct answer, she just waived it off. I don't like being lied to. The real problem was the hair cut. It was a disaster. I went back a week later to get it "fixed" and they had to cut off all of the layers, for which I never asked, and now my hair is just as short as it was seven months ago when I wanted to start growing it back out. Finally, to top it all off, my roots are already showing and this appointment was only just over two weeks ago. When I called to get a refund they told me they don't give refunds and when I explained how disappointed I was and that I had already been for a fix-cut, I was told I had to come back in for them to look at it-- and then I was hung up on. Save your time and frustration and go somewhere else.
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