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| - We used Sam's for the first time, booking a round trip to and from Sky Harbor. This was our first time using a car service, as we usually just leave our car at airport parking, but we were going to be gone for so long that it didn't make sense to do it. The day we left there was a torrential downpour that morning, with lots of flooding. Our driver called multiple times to let us know about his delays, which were not his fault, given the conditions. He got us to the airport in plenty of time and safely (given the road conditions, it was a bit of a white-knuckle drive, but he was a cautious, careful driver). On our return, he called as we exited the plane, and told us to call when we got our bags, which I did. He told us where to meet him, and he was right where he said he would be. No problems, no issues at all.
I wouldn't hesitate to use Sam's Trans again. The car is immaculate, and the service right on point. Excellent experience for first time car service users.
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