I went here for a birthday party with a host, however the host did nothing. We poured all drinks, served pizza to everyone. An hour later all the dirty pizza plates were still on table when it was time for cake. The only thing host did was bring out 2 liters to table and bring the pizza. This was my first time here so I am hoping it was just an off day. It didn't seem too busy either. All the staff there also seemed to just be doing nothing(not monitoring stations). However, The place itself is probably the best jump type of place for the kids. It is big and they had a great time!