First time trying this place out, always looks like a really long wait. Come to find, there's a wait because the service is terrible. We were told 20 min wait for a table, but an hour later we got cold food. Waitress took 20 minutes to get drinks, then disappeared during the 40+ minutes we waited for food. Food was okay, but cold. When we complained, no remedy was offered. In fact, we asked for the manager and the waitress would not send him over. For a place that serves $9+ per breakfast, I'd expect at least okay service. This was awful. We won't be back.