I was a little nervous going in here after reading some of the more recent reviews. However I was VERY pleasantly surprised with this visit. We went for our anniversary and I have to say the staff at Via Brasil made it much more special. We were greeted by a very nice girl working as a hostess. When we got to our table we were quickly attended to. We ordered our food and got up to go to the salad bar. Everything was fresh and hot. We had already unfolded our napkins and when we arrived back at the table the napkins were refolded and looked like they hadn't been tocuhed. Our drinks were also refilled. When we finished eating from the salad bar the meats began arriving. Every thing we had was hot, fresh, juicy and absolutely amazing. I have not one complaint about this place. The waiters were SUPER friendly and very attentive. We will absolutely be back