The staff really went above and beyond when I came in with my Chihuahua who was having trouble breathing today. They got him right in even though we didn't have an appointment, and explained what was happening every step of the way. When they were closing for the day the called a near by Emergency Animal Hospital and set up a transfer for us to make it as easy as possible. After we left I realized my dogs collar had been left behind, and a member of the staff brought it to me at the the hospital! They clearly care about their jobs and it shows! I love this clinic and will be a return customer!