I know nothing about fabrics or anything crafty, and I've recently had a slew of bad customer service experiences, so I was pleasantly surprised by the woman who helped me here.
I wanted fabric to cover my bulletin board a-la-DIY Pinterest style. She recommended the best fabric to use, was patient while I hemmed and hawed over what colour to choose, and even gave me advice on finishing touches.
Their selection is awesome, but honestly, as a non-designer and non-crafty person what I was most impressed by was the customer service. I would definitely go back - and my bulletin board looks awesome!