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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-06-26 00:00:00 (xsd:dateTime)
itemReviewed	Sonic Drive-In
http://www.openvoc.eu/poi#funnyReviews	2 (xsd:int)
rev:rating	3 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	The only reason this place has 3 stars from me is due to not being able to go lower 1 star. The second star is for the consistent food and menu at ALL Sonics and the 3rd star is from the manager in training that tried to make thinks right with me. If not for those factors this place would get a half star at best for the half ass supervisor Dana in drive thru. First off, I go to that location on my lunch break so my time is limited. There is usually a line which is understandable, no complaints there. My issues with this location is the girl on the intercom asks for my order which is just a lime aid. I know it sounds petty but there's more. So she has my order and I get to the window and they asked what my order was again. So I tell her and they start making it. I paid with my card and I realized that they overcharged me because they charged me for the ingredients in the lime aid and the drink was the wrong drink. I called and let them and I got good ol Dana on the phone. She tried to convince me to go back and get another one and I said I can't because I'm back at work. I go there again the next day and order and paid for my drink and saw that the price was lower on this drink so I spoke with the manager-in-training, and told him what happened yesterday. He looked at the receipt and told me they overcharged me and he wanted to make it up to me and comp me some food. I kindly refused and he offered me a free lime aid on my next visit. I said ok, I can go for that. Well, that leads me to today. I was fortunate enough to get Dana at the window. I told her that the manager-in-training left my name at the register for a free drink. She then gave me the he free drink the shoves a coupon at me for $2 off and said that "since I couldn't wait for her to send it to me, here's your coupon" I was like "wait hold on". She said that I couldn't wait for her to send it and that she's going to have a talk with the manager-in-training because he was out of line in telling me to redeem a free drink. I tried to explain what happened and she still tried to belittle me and talk over me in front of her working peers. I called the store and asked for her and to further explain myself and it's still the same. She talks over me on the phone and is very argumentative. It's ok, the conversation on the phone was recorded. The truth is on the recording that I have and I'll speak to the store manager. If nothing becomes of this I'll talk to the franchise owner. With the exception of the manager in training, everyone over there has no idea what customer service is.
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Jeff

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