Review is for F&O Corporate/Online, not the store. I was fraudulently charged for some seriously cheesy stuff (jean shorts- seriously?) and they have no phone #-the online "chat" thing only resulted in me being accused of having an email address that is easily mis-typed. For real. I called the store in Montreal and they were lovely, but admitted they, too had no means to contact corporate. Red flag. Sucks as their pants fit me perfectly, but I'm good- I can find new and better pants.