This morning my friend and I got a smoothie and it took literally 20 minutes. There was a couple in front of us and about 4 workers in the back. I also ordered a 1/2 sandwich with my smoothie and it came 15 minutes after my smoothie. They gave me a $5 gift-card to compensate for waiting. When I opened my sandwich there was a hair. I immediately lost my appetite. Tropical smoothie used to be so much better than this. I'm disappointed in the quality of the food and the production of the workers.