Came into this verizon 2 weeks ago, it was time for an upgrade and I could not have gotten better service. The gentleman that helped me out was awesome! He was funny and very informative on the iPhone and products Verizon sold. He even convinced me to get the Apple Watch however he did forget to order his own lol. But when all said and done he made everything really easy. I was in and out before I knew it with an upgraded plan, a new iPhone and a Apple Watch on its way to my house.