I've been seeing Dr Reddy and Marie Perkins since 2005. Here's how it always goes: Schedule an appt with the doctor but find out when you arrive that they actually have you seeing the Physicians Assistant, Marie Perkins even though you specifically requested Dr Reddy and made the appointment to see her well in advance.
Wait well over an hour in waiting room. Then, have Marie be curt and rude w/you while NOT listening to anything you have to share. Then, she will order your meds for Formulary after you told her generic is what you're insurance will cover.
As for the office staff...If you get VERY abnormal lab results, the assistant will leave you a msg to call back ASAP but then won't return your call for several days while you wait.
I have been seeing Dr. Reddy and Marie for over 8 years and nothing ever changes. I want to find a new endo but there are no others that I can find in Chandler. I have seen numerous patients walk out of the office waiting room, swearing never to return after they've gotten completely fed up. I will need to succumb to finding a new doctor and make the drive to Scottsdale or downtown. At least the office wait won't run over 2 hours like it does routinely at Endocrinology Associates.