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  • Thanks for your reply, Debbie. I want to make something clear: I'm not being mean. This is valuable feedback. I did not attack Italians. I commented on the habits of owners of Italian restaurants. The behavior and conversation that I experienced as a patron was primarily from those you employ. Having us hear them talk about their hangovers, crappy sections, and general grumblings is not working for you. Your son was knowledgeable, polite, and attentive. You reprimanded him for the bar to hear about a RESTROOM issue. It was disconcerting. Your irritation continued to bubble as I listened to you as you sat behind me. Bickering. Your reaction is probably not the most diplomatic reply. Knowing and loving the restaurant industry, I hope you use what I have shared constructively.
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