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  • Edit: The woman who did my facial was Lauren not Jessica. Now an update on the situation so far. After sharing this review Lia, the business owner personally messaged me, emailed and called me in regards to this. I'd like to address how surprised I was that she did so as so there are so many people who wouldn't have done so. Actually they would reacted negatively and gotten nasty instead of at least trying to communicate. I also appreciated her giving me a refund on my eyelash extensions and said she would speak to Yuko about what can be done on her side of things as it was her texts that had resulted in my anger and my decision to no longer be a client at this time; though we shall see in the future because I truly enjoyed Lauren's work! Lia truly puts her heart into this business and I believe there can be improvements made with communication between all employees to prevent something like this ever happening again.
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