I came here on a Saturday afternoon. The place was bustling with people. We were seated fairly quickly and as soon as we sat down the carts started bringing their food. Dim-sums brought to you in carts have their own charm and greatly add to the experience.
The service: They gave us menus which had pictures of all the dim sums that were being served. This actually really helped to choose what you want or ask for something you like. All the little Asian ladies with their carts were really nice and helpful bringing food I asked for even though it wasn't on their particular cart.
The food: Definitely exceeded my expectations. I had been told it's not as good as Dim Sum in Toronto or Chicago, but I actually thought it was comparable.
Overall: I will certainly come back. I highly recommend this place to anyone who likes dim sums as well as to those who are looking to try it for the first time and are looking for an authentic experience.