Well, I read some good reviews about this place so I decided to try it out. I pulled up to the stand, there was nobody there. I waited in the lobby/lounge for about 10 minutes until I got greeted and a nice gentleman helped me out. I told him I wanted the basic wash. I didn't feel pressured or up-sold in to purchasing a more expensive service. During my wait in the lobby I spoke briefly with an elderly man who said he comes here once a month for the past year, and is a great place to get a car wash.
The actual car service I purchased was the basic wash for $14.99, that includes exterior wash, towel dry, clean wheels, soft water rinse, vacuum interior, and polish windows in and out (my car wasn't super dirty or I would have sprung for a higher service at the reasonable prices). The ending product.... my car has water spots and crumbs on the seat that weren't vacuumed. I know you get what you pay for, but the basic wash included a vacuum.
I'm giving this review 2 stars but I'll likely return from what others have said. I'm assuming this was just a bad day for them all around.