This is our experience today. Two issues
#1 They quoted me $109.00 for two movers ($54.50 per person) or $129 for 3 ($43.00 per). I took 3 (lower price per person). Instead 2 showed up. I called and said ok job will take longer but as long as I get the $43.00 an hour I am ok with that. OMG the hassle was terrible but I stood my ground and in the end they agreed.
#2 At the end of the day at 3 MINUTES to the hour and about 8 boxes left on the end of his truck, foremen says he can't be done in 3 minutes so I have no choice but to pay for another FULL hour. SERIOUSLY !!!they were done at 4 minutes after. I finally negotiated for him to charge me only 30 minutes. NOT happy but, got worse when I got home and told everyone. They said are you kidding?? We bought them pizza and soda and they sat around for 20 minutes, while we were still paying them (I had forgotten).
We have 3 separate family's moving up to northern AZ in about 9 months and guess who we are NOT using.