I've eaten here 3 times now. It is close to work, easy parking, and sufficient seating at the busy lunch time.
This past Friday (8/12/16) will be my last for some time.
Cold. My hot meal should not be cold.
Lids. I should be able to get a lid for my soft drink.
I can't understand why my food was cold. I went with 2 co-workers, we ordered at the same time and my food came first (small sweet/sour chicken) so it wasn't waiting at the grill cooling.
There are some things that can always go wrong at a restaurant, but serving a hot dish cold should not be one of them.