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| - I do not know why this place gets so many rave reviews. 1. The person who took my order did not know what "regular boba milk tea" even was. Then she proceeded to point out the various milk teas they had. I had to repeat my order a half dozen times before she rang me up for what was "the most popular tea," their house special tea... some concoction with oolong leaves. Where is the black tea?! 2. Regular black boba was gone, so I settled for brown sugar boba. However upon receiving my drink, while the tea was okay at best, the boba was wildly inconsistent even within the cup. Some were mushy and had no chewiness, some were firm all the way though, and others were encapsulated in mushiness, with a very grainy center. No "perfectly cooked" bobas here.
My philosophy for a boba place is, if you can't even do a normal boba milk tea right, you have pretty much failed in my book, no matter what other fancy things you have. This place has failed to the point that I see a straw loaded with poorly cooked boba and I can't even drink through it any more!
Edit: I bumped it up because the staff refunded me, and offered to remake my drink which I ultimately declined. The excuse was that some customers like the brown sugar boba because it is sweeter, however if you mess up the consistency and quality, can it honestly be a proper product?
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