My husband and I stopped by for lunch, today. It was the worst service I've ever experienced. Seriously. First, the girl taking our order at the counter showed more interest in her coworker and what he was saying (not work related), then taking our order and receiving our payment. In fact. she gave us a view of the back of her head so she could better hear what the plans of her coworker was. Once that part was over, we walked away to look for table. The tables were dirty. We had to clean one in order to sit down We waited and waited for our order. When we looked over, the employees (all 3 of them) were huddled together, one leaning on the prep counter, to talk about who knows what. I heard several times from the girl about her "office" and meeting up to chat.
We finally received our order. The curly fries tasted like cardboard, the fried onions on our brisket sandwich were stale. Just gross!. I'll never go back Ever.
The restaurant was not busy at all. No excuse!