Saw great reviews on yelp, thought to try it out. Made my first appointment with Dina and when arrived late, she shamed me for being late for my appointment. As a new resident in the Calgary area, I was very late for my appointment however I called in advance and gave them notice. Reception was okay with it but Dina definitely schooled me on how she could have taken other clients in during this time and all of a sudden I didn't want to be there anymore. But her work was clean. I went back the second time (on time as scared to upset them again) since I noticed the growth slower post-sugaring and got serviced by Angele. She was an absolute sweetheart and I'll wait to see how my growth goes second time around :)