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  • Let me start by saying that when I first went in, the girl at the desk did not know anything about the services or pricing being offered-a bad sign. When I picked up my dog, the girl was grooming another dog and proceeded to shout through to another room where the dogs are held and throw items at the door to get the other girl's attention to bring out my dog because she did not want to put the dog she was currently grooming down off the table... I think she threw a brush or shoe or something-very professional-not. Now for the grooming quality, I have to say I could have done a better job; my dog was uneven, with chunks and tufts sticking out here and there, and they did not even clean out his eyes as they were still gunky with doggie eye goop! Then when I went to the Vet side of Petsmart to ask if they had a med that my dog is currently on another genius of a girl was like "no sorry I don't think so", not like "I'm not sure let me check" just like I have no idea what you're talking about and can't be bothered to do anything other than sit on my fat --- here. Obviously even though they are kind to your pet, the staff that work there are nothing more than $8/hr employees who have no actual training and might as well be working at Home Depot. Needless to say they did not inspire any confidence and I certainly would not reccomend the grooming or vet side of Petsmart at this location or probably any PetSmart after my experience.
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