The WORST experience ever! This Popeyes is near my home however I will never return ever! I decided to check it out and it was one big regretful mistake.
I visited at 7:30 at night and it seemed that there was an issue with everything I ordered.
First, they had no wings so I was told it would be a 10 minute wait sitting in the drive thru Seriously? I was then informed they had no mashed potatoes so I had to pick a different side.
I then get to the window and the employee says they are out of sweet tea. So she gives me unsweetened and hands me sugar packets
Um ok?
They also had no honey for my biscuit that I had requested, she replied, we never have honey but is on order and they should have in a couple of days.
It just got worse by the second, honestly I should have just said forget it and drove off.
I inquired as to why they had so little chicken prepared and why no sweet tea.
She replied "is late and we don't make much chicken" Hmmm 7:30 pm is late???? Wow. She also informed that the sweet tea is popular so it goes fast.
I replied well wouldn't it be a good idea to check it more often and make sure is being made rather than waiting until it is empty and not available for customers.
She just kept saying is late, so I said so basically I should not visit around 7:30 as it is too late to get what I want?
She then asked her team lead with a major attitude to explain to me why they were out of everything I wanted. She just said "she ain't know why they out but I can call the next day and talk to somebody if I want?"
I did call the next day just to issue my complaint and explain what happened. I was met with more attitude and rushed off the phone.
I can't believe this crew that they have serving the customers.
This Popeye's location is pathetic and a big disappointment. They just don't care.