I brought my 2 year old Wheaten Terrier, Milo, to be groomed for the first time. I have personally been bathing and cutting his hair for a few years and thought it was time for a professional since his hair was getting a little out of control. They informed me that he had matted around the ears and rear area. They called and discussed with me the options and I asked to not be shaved and to work around the areas until I can work on them myself. Long story short, they communicated with me very well about their concerns, options and most importantly, my dogs comfort level with being groomed. I am looking forward to a follow up hair cut for my pup with these groomers. They are very professional and keep the pets happy and comfortable. Thank you for taking the time with me today ... I look forward to Milo's next appointment.