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  • We have been living in our apartment for approximately six months now. The apartment that we have is fantastic; unfortunately, I wish I could say the same about Aegis. When we initially moved in, there was no inspection of property -- such as previous damages done, or inspection of the hot water heater, which broke down a few weeks later (during Christmas). A few months after that, the hot water heater broke again. We called the company's maintenance number countless times to no avail. We even called the emergency line and received no response from dispatchers. Eventually I got a hold of them via email, and were simply informed that the problem was "out of Aegis's hands," and were forced to handle the problem ourselves. Now they are claiming a "mid-lease inspection," since they didn't do it properly at the beginning of our lease. Please note that we live in a complex with five other apartments, and none of the other apartments are experiencing a "mid-lease inspection." Additionally, they state "No section 8" on their listings, but that is not true, considering the two unsavory tenants that moved in on the bottom and top floors. The one tenant has a criminal background, and the other tenant (who doesn't have a job) smokes profusely inside the apartment complex all day long, leading to unpleasant aromas everywhere inside the building (despite the lease stating "NO SMOKING"). We tried calling Aegis several times regarding this issue, among others, and can never seem to get a call back from ANYONE. It's like pulling teeth to get any of our issues even addressed, let alone fixed. It's a shame because I really do enjoy our apartment and location, but it seems evident that we will probably be leaving to look for better services overall.
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