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  • If not for the terrible service, The Gem would be a gem. Really. Great selection of craft beers, reasonably priced drinks, and good bar food including some delicious smoked wings. The kitschy decor could make for interesting conversation if you're bored and the lighting is just right. BUT, the servers are far too busy talking to one another and their friends to even notice that you're there. How does one go about placing an order here? If you motion at the server, she will be offended and pretend not to see you. If you walk over to talk to her, she will be too busy chatting with her co-worker to addresses you. Finally, when you get the bill and place your card on the tray, you will not know that you need to walk up to the bar to use the machine unless you ask why its taking so long for them to swipe your card. What happened to customer service? Why are the (angry hipster) servers SO rude?! The Gem needs to step up its game and live up to its name. Consumer Advocacy!
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