Went to pick up my order in warehouse... The manager Byron tells me something went wrong with my order but they could order it from another store but it might take some time.. Another employee q says that they Will call me when it comes in. I left very upset that day. Two days later that same girl q leaves me a voicemail stating that she apologized for the mix up and that my order was ready now... Me and my installers were going to cancel my order because for sure we thought our project was going to be put back a few weeks because of the mix up. I dont know what those two associates did to correct the mistake but I have to say I couldn't have been any happier... They actually did what they said they would do... No complaints coming from my way... Great team in the warehouse! Great system.