They do not treat repeat customers that well!
My wife was using this clinic for many years, and fortunately for us we haven't had to go back for about a year-and-a-half.
Today when I called to schedule an appointment, the person on the line asked if we had private insurance. After I answered no and that we would be paying out-of-pocket, he looked up her file and said that she would have to start all over as a brand new patient.
He then claimed that we had not been to the clinic for over 5 years which is completely false
It's Impossible due to Long vacations out of the country that we had taken but he said they could not find her file having any visits after 2013.
He couldn't find her any other way, and said that she had to start all over again for some reason even though her file was in front of him
So they wanted to charge us over double what a regular visit would have cost, why?
Her name was the same, her allergies were all the same, everything about the patient was exactly the same but they just wanted to charge us double because they said they couldn't find us in the computer and the last few years which again is not true
Chiropractors already have a problem with the opinion the medical industry shares about them
If you ask most doctors, they'll say chiropractors are quacks. We believe in the practice, but I don't believe these guys are doing a very good job treating their loyal customers like loyal customers