I frequently go to the original location on Burnhamthorpe, but decided to come here since it was closer to Sherway Gardens. We came on a Monday around 9pm and were the only ones in the restaurant. I ordered Bun Rieu and was utterly disgusted by the amount of oil in the bowl. I skimmed the bowl and collected 3 small sauce dishes of oil (see pictures). Ended up not eating it at all.
On top of the already disgusting dish, they had the audacity to blare loud music about 30 minutes in clearly to try to rush us out. The place supposedly closes at 11pm! This place is a HUGE disappointment for the I Love Pho chain. Never coming back!