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About: http://data.yelp.com/Review/id/mxBAFzECS_AE9cHI73ylPA Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-05-12 00:00:00 (xsd:dateTime)
itemReviewed	Charlotte Eye Ear Nose & Throat Associates PA
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	If you're considering this place for eye care and in need of contact lenses, look elsewhere! I will NEVER come here again. I had a great experience with Dr Falcone (for salivary gland surgery) in the University location and also a great experience with Dr Spicola at this location (who did my eye exam). However, I decided that it was probably time to switch to contact lenses because my eyesight is getting worse to where I have to wear my glasses all the time (not ideal with my 6 mo daughter who tries to pull them off my face all day). I made the appointment and my first fitting for contacts was great with Lori. She was very nice, gave me a sample pair of 2 week contacts, gave me her number and told me to call her if I had any concerns or questions. I was leaving for vacation in 3 weeks so she told me she'd order me extra since I was going out of the country just in case something happened and I needed back ups. I called the week before I was leaving to see if they had come in yet. Not in, try again later. Called the end of that week to see if they came in yet. Not in, try next week. I called Monday the week I was leaving. Nope, try later. I called Wednesday and tried to get a hold of Lori myself. They sent an email to her and she said she'd call me back the next day. She never called back so I tried calling one last time....no one at the office would pick up the phone so my call got sent back to their messaging service. I ran out of time and couldn't get through to anyone so I stopped in the office to get some answers (this is two days before I'm leaving to go out of the country). The receptionist told me she would have the office manager come out to speak to me so she was aware of the situation. But no, the manager was too busy to come speak with me. After waiting 30 minutes to have any answer at all, the receptionist took me back to see Lori who didn't even greet me at all. She sat behind her computer and asked me what it was I needed (even though I tried calling and leaving messages) and she wouldn't even look at me. I reminded her what she told me about ordering more contacts. She was extremely rude and passive aggressive the whole time. "didn't I send you with contacts?" "why do you need more?". Then changed the story that my 2 week contacts should be used for 4 weeks (not what she originally recommended). She gave me another pair of lenses (which somehow were not in stock when I called) and sent me on my way. I have never been treated so poorly by a health provider in my life. I immediately cancelled my follow up and have switched to another practice. I don't have time to deal with run around and certainly don't appreciate rudeness when I'm giving you my business.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Mindy

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