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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-06-07 00:00:00 (xsd:dateTime)
itemReviewed	Mellow Mushroom
http://www.openvoc.eu/poi#funnyReviews	2 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	I was really excited to see a Mellow Mushroom going in down the street from me. I have become a regular at the Happy Valley location on Friday nights so having one close was going to be great. Turns out, it's horrible!! I've been 3 times now and it's been consistently a disaster and embarrassment. The first time I went, I sat at the bar. The bar staff seemed clueless. It took 20 minutes to get my app and the bartenders were extremely inattentive. Even though there were 4 of them and about the same number of customers. I figured it was because the restaurant was only a week old and the staff was still learning. The second time I brought friends. They know the place is one of my favorites and we're excited to go because they have never been. I was so embarrassed. They kept looking at me and saying 'Really? You like this place??' (They know I'm picky). So we sat there for about 30 minutes eating the disappointing food and watching the staff. Which seemed to all be smoking the 'mellow mushroom' and in state of bewilderment. At one point I asked the waitress for a bottle of OMission (gluten free beer) and she told me they just stopped selling it yesterday. I was shocked. I verified again that she heard me correctly. She said we do have a replacement that's great. So I said 'I'll try it' and she brought me out a draft beer. I drank it and it tasted SUPER 'wheaty'. When she came back I asked if she was sure I had the gluten free beer and she said 'I don't know if we have any of those'. I asked for a manger. Turns out they DO have OMissiom and the waitress was just clueless. She laughed at thought it was funny. I didn't. Third strike out. Yesterday I went in at 5:00. I asked the bartender about happy hour and she said 'all the beer and all the appetizers are half price'. Great. I found a beer I wanted and ordered it and she said 'oh. That list is from May 30th and its out of date. We don't have that beer anymore. I asked for an update list and she said that was the most up to date list they had and it wasn't very accurate but she could help. So I asked for a recommendation and she brought me a beer. It was good and I ordered wings. My favorite from the other location. They were luke warm and super 'wet'. They also came out with celery and carrots. The carrots looked like rabbit droppings. They were those small carrots that come in the bag for children and are shaved down to little finger sizes. Well these were shaved down to rabbit dropping size. The other bartender noticed I had stopped eating them and asked if they were ok. I explained I was a little bummed out the food and experience was so different from the other location on Happy Valley and on Mill. I told him about the outdated beer list and room temp wings. He was a good guy. He attempted to make it up and brought out fresh wings. He said the beer list wasn't out of date, there was just one beer that wasn't offered anymore. He then asked if I wanted another drink and I ordered one. The wings came back out and were the same as the first batch so I just ate them, knowing what they should taste like and telling myself I wasn't coming back. Long story short, I got my bill and both beers showed up as names other than what I ordered and were full priced. As well as the second app I ordered. He said the first drink wasn't on happy hour. And they don't actually put in the drinks that are ordered, they just put in standard drinks because that's how their computers work. I just shook my head gave him my card and said, 'Fine. Here. I'm never coming back.' A manager ended up coming back and she comped my apps. I explained my concerns and the difference in experiences. She said it was a new restaurant and everybody was still in training. They have been opened a month. It's unfortunate they are a disaster. I told her I fully intended on paying for what I ate and drank, I just expected happy hour prices. She said she understood and it was her call to discount my check so heavily. Her and the guy bartender said they wanted me to come back and try them again and that it would be better next time. He was a nice guy. None of my frustration was with him. I tipped him very well and said I wished he could take the full tip because the young female bartender was a disaster but I understand tip share. Unfortunately, I don't think I can go back to this location for a long time. It's disappointing because it's so close. However, the three experiences have been consistently horrible. Good thing Chick-fil-a and In-N-Out are across the street. Ha!
http://www.openvoc.eu/poi#coolReviews	2 (xsd:int)
rev:reviewer	Dusty

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