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  • I was looking for some inexpensive late night grub when we were walking between the Linq and Flamingo. Bonanno's is located in a food court inside the Flamingo. Their menu is pretty much basic, there's of course pastas, salads, stromboli, whole pizza, and pizza by the slice. I ordered their pepperoni and mushroom pizza. My choice was considered gourmet topping and it was $7? With that, I ordered a large Pepsi $4. When looking for a Cheese pizza slice it's $5 and a Pepperoni slice is $6. I was standing in line waiting to pay, I noticed there were some confusion with a customer who was trying to pay at the cash register, then the line got held up, from there it got worst. There was a guy behind us who wanted to be out quick because all he had was one order. My party and I didn't mind him wanting to go ahead us because there were some orders that had to wait to be re-heated, so he went ahead of us. Still the line wasn't moving, that same guy got really upset and left. I noticed when food got prepared the employees were shuffling plates around behind the counter, I guess they were trying to figure out if everything is in order. Again, that also made service get even slower. After paying 8 minutes later I didn't get an apology about the delayed wait. By the time I got to my table I took a bite of my pizza, it got cold! I was upset, I didn't want to get back in line to ask to get it warmed up. I was like "Forget it!". Funny, later on that same customer who left came back and noticed he can never get helped and started complaining to other people, he cursed and went else where. I spend so much time in this review about their service it affected others as well, and the end result I got was a cold pizza. Therefore, I didn't go banana's at Bonanno's. For better pizza by the slice I'd rather stick to Secret Pizza at the Cosmopolitan.
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