Crystal Ding.
Complaint about Crystal Ding.
This review is about Crystal Ding. If I can give 0 or negative star, I will. I will give her negative 100 stars! She is the WORST customer service staff I have ever seen.
I purchased a snack in a Los Angeles 99 Ranch store. I drove to Las Vegas. At the time I wanted to open the snack, I found there is a hair inside the transparent box. It was still sealed and unopened.
I stopped by this Las Vegas store to request a refund. I told the cashier that there is a hair inside the box. She waved another staff, Crystal Ding, to handle the refund. Crystal Ding took the product and talked to a store manager. She came back and handed me back the product. She said no return. I told her there is a hair inside the box. She yelled at me that I cannot return because I bought it in Calfornia and here is Las Vegas!!!
I was shocked. I didn't even complain about the product. I just told her about the hair and would like to have a refund. I was very polite. But she yelled at me as if I did something very wrong!!! Her attitude was very horrible!!!
If you shop at this store, you probably don't want to ask Crystal DIng for a help. She will yell at you for no reason. I am a normal customer. I am a good customer. I don't like to complain. I don't argue with people. I was shocked when I got this customer services from Crystal Ding. If you are a normal customer like me, you will still have a chance being yelled by Crystal Ding. Don't be surprised!
Watch out for Crystal Ding.