So disappointed at my dining experience here... I used to love this place but it went out of my mind a little when they moved locations. Well I decided to stop in a few days ago and found that the place was pretty empty... strange I thought bc this place was always crowded and lively...I should have taken the hint... apparently others feel the way I do. service was very slow even though it wasn't crowded.. took forever just to get water... oh yea also ordered the fried jalapeƱos twice and they were never brought out...I ordered chili rellanos... when they came out the chesse was a hard brick of cold cheese and the flavor was bland. Long story short.. this used to be the bomb but looks like they lost their touch.....
This is an add on after the manager's comment:
I love how the manager attacks anyone that has something critical to say about his restaurant.. instead of apologizing for the incident and trying to make it better... and no sir I did not bring it up to the waiter because I'm not looking for a free meal.. it was edible and I ate it therefore I feel I should pay for it.. it was however NOT good... furthermore after my wife(who left a review as well) discovered a 3 inch long piece of "tissue paper" ...as you so duly corrected her in her review... buried inside her Asado salad we were really just ready to cut our losses and leave... your contempt for the customer is simply amazing and I was going to drop the issue with the foreign substance in her food but now we will move forward with a complaint to the health district. And of course we will never nor will any of our friends eat there again.