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| - I came here with a group of 4 for Winterlicious. I've never had high expectations for the quality of service or food during these events, but I was not impressed with our experience at Wildfire.
This review is mainly for the quality of service we received and the dishes I was able to try from our table.
Some hiccups happened with our dinner reservation and as a result we had to wait 10-15 minutes. The bartender was nice enough to provide us each with a glass of bubbly on the house.
Appetizers: Caesar salad and calamari. The Caesar salad was soggy and subpar at best, and the calamari was undercooked and too gooey for my liking.
Main: Lobster came out cold, and when I told my server, they simply either microwaved it or put it back in the steamer. Either way, it over cooked my lobster and it came back to me rubbery. The ribs were actually pretty good, they were moist and flavorful. The steak was cooked to a perfect medium rare and was also good. The fries and mashed potatoes as our sides tasted old, as if they've been sitting around all day.
Dessert: creme brûlée and caramel cheesecake were good.
The warm fresh bread and hummus and dessert were probably the best parts of my meal, which frankly is quite sad to say.
Service: our server Steve never once asked us how our meal was, never asked if we needed anything, never filled up our water until we specifically asked after my glass had reached empty, mumbled a half assed apology for my cold entree. Our server seriously did not give a single F that night. However, the food runners were sincerely apologetic and were happy to fill our waters for us.
Overall, thoroughly disappointing experience and we will not be returning.
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