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  • First part is my review of this location. The 4 stars is for this location/food. At the bottom is about their phone ordering system. I ordered over the phone for a pickup. They said they will make my fries when I arrive. When I got there they put my fry order in and gave me my cups. It took about 10-15 minutes just to get my fries. I could have just ordered everything in the store and been out in the same amount of time. The food was amazing as always but I don't get why the fries took that long if I preordered. They should give me fresh fries before everyone else in line since I called ahead. We go out of town a lot and when we do we always call in orders at places for pick up to make our trip quick. I don't know if I will order it again when we are in a rush to leave. Now about there call in order system. This gets 1 star. I called twice, the first time it took 10 mins to get someone. The automatic voice thing said you have to pay with a card. When the lady picked up finally she said "how will you be paying today?" asked if I can do cash at the store. She rudely says "as the automatic system says debit or credit only" lady. I heard what it said. But you asked how and I figured I would double check. Then she hung up on me after this. So I called again, took about 5 minutes to get through. This time a really nice lady answered. She was very friendly and took our order. I wish I got her name so I could give her a good review.
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