The guys up there were very nice, helpful and knowledgable. My computer completely stopped turning on and they fixed it for a fraction of the price that the 'Geek Squad' was going to charge! In fact, it cost me less to get my computer repaired AND get new anti-virus software installed than it would've cost me to have the Geek Squad diagnose the problem (AND NOT EVEN FIX IT!). My computer was running faster than when it was new when I got it back! Would recommend their service to anyone and everyone with a computer problem