Okay so I've been coming to this Gamestop since it opened and I've only ever had one bad experience. There was this one girl they hired (later fired for this) that was just a total jerk and wouldn't let you really buy anything. You pretty much had to prove you were a citizen to get her to sell anything to you. Anyhow that was a while ago. I've been coming here for about 5 years and I've always had nothing but fantastic experiences and made tons of friends here. The cashiers are wonderful and really helpful and they really take care of their regulars. I mean they really really take care of their regulars. One of the employees actually specially ordered a super rare limited edition and actually contacted headquarters to see if he could get it for me. He went out of his way to get me a rare edition of a game that was sold out in like 40 states. I mean he worked really hard to get this game. This store has been so nice to me and terrific and I can't rave about it enough. I will say this the store is small in fact it doesn't have a lot of the games that other stores may have especially if you're looking for a really old game. The store also doesn't carry much in the way of toys but they are getting more and more every month. In fact 6 months ago they didn't sell t-shirts and now they have a nice little rack of t-shirts. They also have a few pop figures, some collectibles, and some other gamer assorted gear. I am a bit biased because I've grown up with this store, the store opened when I was like 13 and I'm now 20. I am a bit biased but I love this store and customer service is great. I will say this customer service is busy during the holidays especially Black Friday and Christmas. I don't go during Black Friday because it is literally hell in there and they usually only have like 3 people working the register. Christmas is even worse because everybody either A is trying to buy a gift 1 day before Christmas because ya'll were too lazy to do it earlier or B it's after Christmas and everybody is spending their gift card money. Other than that it's terrific 363 days of the year lol.