Very disappointing.
I've had custom work done as well as purchased by wedding bands from The Karat Patch. It is 100% a rip off. They will over charge you way too much money. We were charged over $300 for a ceramic version of a Tungsten ring. Ceramic rings are crap, and The tungsten version was only $80 retail!!!!
our custom work was quoted at $800 and later the owner bumped it up to more than double that price!
if you are a smart consumer you will stay far far away from this business.