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  • I just dropped a whole lot of money on a road bike and couldn't be any happier that I made the purchase at Bicycle Depot of Arizona. Kevin was my initial contact, and he took the time to educate me on the choices and options. These folks do not work on commission, so there was no pressure to buy. I came to this shop first, then went to three other shops with no particular intention of returning to Bicycle Depot of Arizona. However, after going to the other shops, I realized that the best customer service and prices were back at this shop. When I returned to make the purchase, Kevin was not working that day. Steve stepped in and provided outstanding customer service. Again, no sales tactics or pressure - just a lot of solid education and advice. Nowadays, it's tough to find businesses that actually realize that long-term customer relationships are the key. These guys have it figured out. They've won my future business. Oh, and lucky me, they now have a shop over at Desert Ridge - much closer to home for me.
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