I bought a beautiful 08 Roadliner from these folks. I worked with Craig on two different occasions and I was never pressured or treated poorly at any time. Craig made choosing the bike a fun educational deal and I couldn't be happier with my choice! I also worked with Quinton who took care of the prep and clean up on the bike through service. I have to say it took longer than I was told it would but that kind of stuff happens. I'm not their only customer and throughout the entire process I was treated with respect and dignity. I would/will buy another bike through this company. I enjoyed the experience and I am not sure what the deal is with all the negatives on this place but they took great care of me. Thanks guys.