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  • DO NOT GO HERE! I stopped by this location after work to be treated for a persistent cough and after waiting about 40 minutes, I was seen and on my way (with no tests done) with 4 different prescriptions, including an antibiotic because the doctor didn't have a diagnosis. That's just the beginning of my horrible experience with Concentra. Two months later, I got a bill in the mail demanding that I pay $110 within 15 days for a line item that read "SVC PRV OFFICE REG SCHEDD EVN WK." As if I'm supposed to understand what that means? When I called their billing department, the agent couldn't give me a definitive answer as to what this was for and said it sounds like they charged me additionally for an after hours visit... Nobody had said anything to me about an after hours fee, especially $110... After trying to get answers about this policy, the agent hung up on me and I had to call back and speak to customer service, who didn't know anything about this fee. In the end the fee was waived but unless you want to deal with a situation like mine, avoid this place all together and just go to a CVS Minute Clinic if you need an urgent care.
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