I ordered food online for curbside pickup and arrived at the time I was provided. I did not read anywhere that I needed to call them and inform them I was there. The manager brought my food and told me I was supposed to download the app and let them know I was here. Then I checked my bag of food only to find stuff missing and I had to go inside which defeated the whole purpose of curbside. The manager asked me what I needed and I told her my missing soup. There was no urgency and then she had the nerve to ask me if I wanted something for my trouble she could go back and get it. You shouldn't have to ask the customer you should just hand it to them there on the spot. I wasn't going to wait around for a free appetizer because I was already rushed on my lunch break.