There was a swarm of bees under the roof of my house between the eves cover and the roof. I called the BeeKeeper at 4:00 pm. They said they would be out within 1 hour and a 2 story house would be no problem. They quoted a price of $155.00. I instructed them to come right out. BeeKeeper arrived approximately one hour later, so far so good. The serviceman was clean, friendly and presentable. He confirmed the extermination price of $155.00 saying there would be an additional charge for removal and repair. I gave him the go ahead. He sprayed the nest area that is obscured by the soffet covering. When he was finished spraying, the BIG up-sale began. He said there would be a charge for hive removal and house repair. The quoted price was $490.00 for removal AND $490.00 for repair. These outrageous prices could have been disclosed during the confirmation period. I asked whether there was a warranty and what would happen if I left the hive as is. He said there is NO warranty without removal and that the bees could return if no hive removal. I obviously said NO to his quote saying I could pay for many bee exterminations at the up-sale price. I recommended just sealing the access area to the bees but that was not of interest to him. I plan to use simple screening to close off this access and save myself a Grand ($1000.00). To sum it up, the foot in the door moves were graded and "A", however the up-sale tactics failed the overall experience. I suspect this is a common tactic with many of these businesses so my best advice is to not act hastily and make an informed decision.