The staff is very nice and very welcoming when I started there. The products are all Aveda and smell great but highly priced which you expect with that brand. However it was a little dirty which made me kind of nervous. There was a ton of dust all over the salon tables and there was hair on the floor as well. However overall it was an OK experience just really wish that I liked my outcome of my hair better because it was for a special event and I was so unhappy with it that I actually went home and took it all out. Also it is a bit overpriced as well. Overall the reading that I gave it is because the staff was very nice.