I actually had came into this salon a couple of months ago. And although this salon is very beautiful and clean, it was not what I expected at all. First, I had to wait forever, literally about 20 minutes for my scheduled appointment. The receptionists were rude and unfriendly and as I'm sitting in the waiting area they're gossiping and snickering and making me feel very uncomfortable, never even saying a word to me since I sat down in the chair. After I'm finally taken upstairs, I have to wait ANOTHER 5 minutes while the lady is literally talking to another customer about her vacation...seriously. I'm standing there so awkward like. Then after my appointment, I was showed downstairs while the lady is again talking to someone else and said she would meet me down stairs to get me the information I had asked her about, and I have to wait downstairs again for another additional 10 minutes. As a new customer I felt very unimportant and the salon/staff was not hospitable at all. Very stuck-up and judgmental atmosphere. And the services are WAY over priced. I will not be returning ever again.