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  • Please do not allow your hospital coordinator to send your family member to this place. It is NOT a rehab center - it is a retirement facility with slow to respond staff members. My mother had heart failure. As a result she loss some oxygen and blood flow to her brain. It effected her memory somewhat and caused her to be very weak and she becomes exhausted doing simple task. She stayed in the hosputal a lil under 2 weeks simply trying to BREATH. She was assigned here. I wish I knew enough to have her sent to another facility to regain her skills. The speech therapist had no ideal what cognitive exercises we could use with my mother outside of the few she herself did. When I told her of several memory exercises her hospital therapist suggested we work during our family interaction with my mom, this therapist seemed surprised and said she would think about something we could do. I wanted to ask her if she graduated or is simply fulfilling hours for a requirement. My guess is the latter. I saw the physical therapist come in and do 3 simple arm exercises with her. Not one time did I hear him ask her to do any on her own. He also did not give her exercises she could complete on her own to improve any of her motor skills. The nursing staff I saw the Friday I visited were less than professional. NO ONE wore gloves nor did I see anyone utilize hand sanitizer between patients, before or after patient interaction. This was especially disconcerting because my mom got pneumonia since her arrival and can to risk more germs. When I mentioned to several aides to wear gloves they appeared pissed or rolled their eyes but did comply. I found myself Clorex wipes on everything in the room. I can say that as i spent the 2 weekend overnights with my mom in an uncomfortable chair, I saw 2 or 3 CNA'S and 1 nurse who were caring, compassionate and professional. This is definitely not the norm. Slow call button response had me moving my mother to the restroom myself. Loud employees repeatedly outside the door had me closing it and suffering thru the stuffiness in the hot room. And I'm not sure why the staff chose to talk louder and louder during their interactions with my mom when she kept trying to tell them her various concerns with her I'll fitting oxygen mask. I have to leave and return to California today but am hesitant to do so. I am worried that her care is not in the best of hands and wonder what would happen had I not been by her side. Her sisters will continue to be vigilant until I return but in the interm, we are looking to move her asap.
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