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| - Awful service, Awful drinks, and did I mention Awful service?
So, was staying at Luxor, and decided to use the silly $20 drink coupon they give you at check-in. I think it's funny how it used to be 2 drinks free, and now it's a "$20 drink coupon" ... gets ya to go over by a few bucks for them.
Anyhow.... so Saturday morning so bloody mary time... go in, bartender Joe was helping someone else. It was obvious he was agitated as he was saying "if you don't like it, leave" wow what a way to treat a customer. He turned around to us and gruffly said "I will be right there when I'm done here" ... great! (I should have turned and walked away right then).
Bartender Joe gets done with the other customers, then comes over and asked what we wanted. I said we had the drink coupon and a FourSquare deal, and which was better to use if we wanted 2 bloody marys. He said he didn't know (what's a bartenders jobs to know then?) ... We decided to use the FourSquare BOGO check-in deal. He asked to see it on the phone, so we showed him. Then he asked to see the IDs of all four of us. Then he made the two drinks. When he came back with them, he asked to see the screen of the phone again. My friend who had the phone pulled it back out and asked why he needed to see it a second time. He said he wanted to check the expiration date, to which my friend replied there is no "expiration date" because check-in deals are real-time only. Joe just blurts out "I don't know what the attitude is all about but I'm getting sick of dealing with you" and reaches across the bar and physically snatches the phone out of my friend's hand with such force my friend falls backwards in shock.
Of course my friend said that's extremely inappropriate, and asked for his phone back. Joe says "if you guys want these drinks, full price for you" ... Obviously we walked out. I went straight to the manager of the front desk as well as security and reported the abusive behavior.
Needless to say, I will NEVER go back to Aurora nor will I stay at Luxor again. It's not worth dealing with employees who clearly are unhappy with their jobs and their lives.
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