Let me start by saying I have frequented this location for years and prefer Owl over Nakwon any day, but what we experienced on Sat Mar 11 was absurd. We were a table of 5, with two seniors. When I arrived, part of our party was already seated. Our family wondered why no tea or water was brought over once we were seated. We tried to call a waiter several times, but it was not only difficult but when we did get their attention, an older lady yelled across the restaurant "order first!" We were taken aback to this treatment and realized they had a rule that you must order before people at your table can have water (nazi?).
Joking aside, we then ordered right away as requested so we could have this precious water. After 5 mins, the same older lady came to our table and asked us to move our party to a smaller table because she said it would get busy. This was at 5:30PM and more than half the restaurant was empty and on top of that, we had an 80 year old and 91 year old grandmother with us. We argued that it's very early and making them move is not appropriate especially since the table we were given was in the corner and really only fit 4 people. We even promised to finish at 6:30 but still the waitress would not budge or show understanding...only following her orders. Finally, we decided to leave and the waiter almost showed a look like she was glad we left.
This is sad...ah well, I guess I'll go to the other 2 Korean restaurants in the same plaza.