I was originally a little displeased with the customer service. I ordered 7 articles of clothing and only received 6. I emailed a couple of times with no reply.
Update: The owner spoke to me, overnighted my shirt and sent me a $50 gift card. She then told me to contact her directly with any other issues. She was very apologetic and very kind. She assured me they were changing her policies and steps so that things like this wouldn't happen again. I will definitely be back because she definitely made my experience way better.